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Use Case: How OptiKPI helps you to engage players

Customer base with loyal players is the most valuable asset for any sort of business to thrive and for a Gaming business to really be profitable in the long run, retaining your customers should be the utmost priority!

We specialize in customer retention and engagement; with the help of OptiKPI engine, multiple retention strategies can be customized to your specific needs and deployed.

For example, to activate customers who were not active for the last 2 weeks on your platform, you can send a special Deposit Offer to peek their attention in order to improve their participation. Follow up can be automated until players use the offer by sending a gentle reminder for those who didn’t use it. Manage customer journeys to bring the users back to your platform and deposit.

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