Customer Responsibility
To configure the Acumba Email integration with OptiKPI, customers are required to complete the following setup steps in their Acumbamail account.
1. Log into Acumba Email Console
Visit https://acumbamail.com/ and log into your account with administrative credentials.
2. Configure SMTP Settings
Set up the SMTP server credentials used to send messages via OptiKPI.
- Navigate to the SMTP Settings section in your Acumba Console
- Input the following details:
- Username
- SMTP Server Address
- Auth Token / Password
- Username
The same Auth Token is used for both Acumba Email and Acumba SMS integrations.
3. Apply Webhook Settings
Request the webhook URL from OptiKPI and update your webhook settings directly in the console.
Webhooks are required to track email delivery statuses and performance metrics in OptiKPI.
Required Configuration Details
These are the fields the customer must provide to complete the configuration in OptiKPI:
| Field | Description |
| API Key / Auth Token | Token used for SMTP authentication and API access |
| Sender Email | The email address used as the sender (e.g., [email protected]) |
| Sender Name | The name or label to be shown to recipients |
| SMTP Server | The SMTP server address provided by Acumba |
| Username | Username for SMTP server authentication (usually same as sender email) |
OptiKPI Responsibility
Once credentials and/or access are received, OptiKPI will carry out the following actions:
1. Register Acumba as an Email Provider
The provider will be added to the Email Configuration UI in the customer’s OptiKPI workspace.
2. Populate Configuration Fields
All required fields will be populated in the Email Configuration setup page, including API Key, sender details, unsubscribe group, and contact list name.
3. Verify and Activate Configuration
OptiKPI will verify the SMTP configuration and activate the email provider setup for use in campaigns and workflows.
4. Display Configuration in List View
The completed integration will appear in the Email Configuration List View, allowing marketing users to select Acumba Email as the provider during content setup.