OptiKPI integrates with a wide range of external communication providers to support delivery of marketing content across Email, SMS, and Push Notification channels. This chapter provides a technical walkthrough for integrating these providers securely and effectively.
Integrations are split by channel type, with each provider requiring specific configurations. The instructions are designed for technical administrators or developers who manage API connections, authentication, and messaging settings.
Integration responsibilities are divided into:
- Customer Responsibility: Setup required within your provider’s portal (e.g., generating API keys, registering sender IDs).
- OptiKPI Responsibility: Configuration steps performed by OptiKPI after receiving the necessary credentials.
All integration data is processed securely, and OptiKPI does not store any credentials beyond those required for message delivery and reporting.