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iGaming CRM Strategies, Latest Trends & Insights

Stay ahead with OptiKPI’s iGaming CRM. Explore expert insights, proven CRM strategies, and the latest industry trends. Explore data-driven resources, actionable tips, and proven best practices to boost player engagement, maximize retention, and drive business growth

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Optimizing Customer Journey Mapping
Strategies

Optimizing Customer Journey Mapping with OptiKPI: A Guide for Marketers

In today’s highly competitive digital landscape, creating a seamless and engaging customer journey is crucial...
CRM-Technology
Features

Optimizing SaaS Retention Tools with OptiKPI’s Analytics

Customer retention is the foundation of a sustainable SaaS business. While acquiring new users is...
CRM Technology
Trends

The Evolution of CRM Technology: What to Expect in 2025

Customer Relationship Management (CRM) technology has evolved tremendously over the past few decades, transforming from...
Retention Strategies 2025
Trends

Customer Retention Strategies That Work in 2025

Customer retention strategies are the foundation of long-term success in iGaming. Acquiring new players is...
Behavioral Analytics in CRM
Strategies

How to Effectively Leverage Behavioral Analytics in CRM

If you’re running an iGaming business, you already know one thing: keeping players engaged is...
loyalty programs
Strategies

Redefining Loyalty Programs: Moving Beyond Points

Let’s be honest: Traditional loyalty programs, with their point-earning systems and generic rewards, don’t inspire...

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Out of the box thinking
Strategies

Mastering Customer Segmentation and Targeting: iGaming Success

In the rapidly evolving and fiercely competitive realm of iGaming, the ability to understand and...
marketing automation software
Strategies

How to increase customer lifetime value in iGaming: Top 5 key strategies

Customer lifetime value (LTV) is a crucial metric for any iGaming operator looking to maximize...
OptiKPI reward
Strategies

10 Key Elements Influencing Casino Players’ Loyalty

1. User Experience and Interface (UX/UI): A seamless and user-friendly onboarding experience is crucial for...
push notification
Strategies

SMS Marketing for Online Gaming

How is SMS used in marketing? Promotions are compiled into short messages to hook customers...
planet-volumes-
Strategies

Push Notifications for the Gaming Industry

Push notifications are instant messages that pop up at the top or bottom corner of a...
Modern Technology-based
Strategies

Unlocking Player Retention Excellence: 7 Cutting-Edge Player Retention Strategies and Tools for 2024

In today's highly competitive gaming industry, player retention is essential for success. Players have more...

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