Blog

iGaming CRM Strategies, Latest Trends & Insights

Stay ahead with OptiKPI’s iGaming CRM. Explore expert insights, proven CRM strategies, and the latest industry trends. Explore data-driven resources, actionable tips, and proven best practices to boost player engagement, maximize retention, and drive business growth

Player Segmentation
Strategies

Strategic Player Segmentation: Elevating iGaming Success

Enhancing Gaming Engagement through Effective Segmentation The landscape of the Video Game Market has matured significantly, driven by technological advancements. ...

analytics platforms for Mexico iGaming operators
Player Retention

Mexico iGaming Analytics Platform: Unlocking Player Retention, Lifetime Value, and Sustainable Growth

Mexico iGaming analytics platform adoption is becoming essential as Mexico emerges as one of the...
iGaming loyalty programs
Strategies

Implementing Effective Loyalty & VIP Programs in iGaming with CRM

iGaming Loyalty programs in online gambling have evolved from simple bonus schemes to powerful tools...
iGaming CRM dashboard used for vendor evaluation, analytics, and player segmentation
Features

How to Choose an iGaming CRM (Vendor Checklist for Gaming Operators)

Choosing the best iGaming CRM solution is a pivotal decision for any gaming operation. Whether...
Player onboarding iGaming
Strategies

Effective Player Onboarding in iGaming: How CRM Enhances Early Engagement

Player onboarding in iGaming has become a critical component of the customer journey. As competition...
iGaming CRM solution
Features

How iGaming CRM Solutions Help Online Casinos Improve Player Retention

Online casino operate in a hyper-competitive space where player loyalty is harder than ever to...
What is igaming
Strategies

What is iGaming? Definition, Key Trends, and Future Insights

Over the past decade, iGaming has transformed the way people play and bet online. With...
iGaming CRM dashboard used for vendor evaluation, analytics, and player segmentation
Features

How to Choose an iGaming CRM (Vendor Checklist for Gaming Operators)

Choosing the best iGaming CRM solution is a pivotal decision for any gaming operation. Whether...
iGaming CRM solution
Features

How iGaming CRM Solutions Help Online Casinos Improve Player Retention

Online casino operate in a hyper-competitive space where player loyalty is harder than ever to...
CRM
Features

CRM Features, Benefits & iGaming Solutions for Business Growth

Customer Relationship Management (CRM) is essential for businesses looking to build strong, lasting relationships with...
Features

What Is First Time Deposit (FTD)? Meaning, Examples, and Why It Matters in iGaming

First Time Deposit (FTD) is one of the most critical early-stage metrics in iGaming because...
iGaming Platform
Features

Why iGaming Platform Need Specialized CRM Solutions

The iGaming industry has rapidly evolved, becoming one of the most competitive and fast-paced markets....
Unified Customer 360 View Matters
Features

Why a Unified Customer 360 View Matters?

In today’s digital-first world, businesses generate vast amounts of customer data from multiple sources—websites, mobile...
Ninja-Casino1
News

How Ninja Casino Achieved a 27.3% Uplift in Player Reactivation with Real-Time Data

How can real-time data and personalized CRM campaigns drive player reactivation in the competitive iGaming...
Spinning Success point
News

Play North’s 29% Engagement Boost

"We have a seamless platform to manage all our player activities in one place and...
Spinning Success
News

Lataamo Spins Up 9% Conversion Rate Boost with OptiKPI

Betting on Retention: Lataamo's Unique Challenge Lataamo, a young and innovative online casino operating under...
iGaming loyalty programs
Strategies

Implementing Effective Loyalty & VIP Programs in iGaming with CRM

iGaming Loyalty programs in online gambling have evolved from simple bonus schemes to powerful tools...
Player onboarding iGaming
Strategies

Effective Player Onboarding in iGaming: How CRM Enhances Early Engagement

Player onboarding in iGaming has become a critical component of the customer journey. As competition...
What is igaming
Strategies

What is iGaming? Definition, Key Trends, and Future Insights

Over the past decade, iGaming has transformed the way people play and bet online. With...
SMS marketing for casinos
Strategies

The Best SMS Marketing Strategies for Online Casino

SMS marketing remains one of the most powerful ways for online casino to connect with...
Multi-channel marketing for iGaming
Strategies

How Multi-Channel Marketing Helps iGaming Brands Grow

The iGaming industry is constantly evolving, and brands must find new ways to engage and...
Predictive analytics for casinos
Strategies

The Role of Predictive Analytics in Casino Retention

Retention is the most significant challenge in the online casino industry. Attracting new players is...
iGaming loyalty programs
Strategies

Implementing Effective Loyalty & VIP Programs in iGaming with CRM

iGaming Loyalty programs in online gambling have evolved from simple bonus schemes to powerful tools...
What is igaming
Strategies

What is iGaming? Definition, Key Trends, and Future Insights

Over the past decade, iGaming has transformed the way people play and bet online. With...
Multi-channel marketing for iGaming
Strategies

How Multi-Channel Marketing Helps iGaming Brands Grow

The iGaming industry is constantly evolving, and brands must find new ways to engage and...
Predictive analytics for casinos
Strategies

The Role of Predictive Analytics in Casino Retention

Retention is the most significant challenge in the online casino industry. Attracting new players is...
Best CRM for iGaming
Trends

Best CRM for iGaming: A Complete Comparison

Choosing the best CRM for iGaming is a critical decision for online casino operators managing...
CRM Technology
Trends

The Evolution of CRM Technology: What to Expect in 2025

Customer Relationship Management (CRM) technology has evolved tremendously over the past few decades, transforming from...